Activity Management is a sadly neglected part of available CRM solutions. Day to day activities may be easy to manage, but many users and companies need more, for example the ability
- to delegate tasks and keep a check on the status of each task
- to create a project plan which can be integrated with activity management
- to view project activities of a team with a status overview
In practice, most users resort to planning their activities with groupware, using the CRM system only when absolutely needed.
CRM Auswahl