Activity Management is a sadly neglected part of available CRM solutions. Day to day activities may be easy to manage, but many users and companies need more, for example the ability

  • to delegate tasks and keep a check on the status of each task
  • to create a project plan which can be integrated with activity management
  • to view project activities of a team with a status overview

In practice, most users resort to planning their activities with groupware, using the CRM system only when absolutely needed.